Support

For technical support in the use of Green Hills Software Products, please:
  • Fill out the form below and click the submit button. Your request will be processed promptly, and you will receive acknowledgement via e-mail; or,
  • In the USA, call 1-877-GHS-TECH (toll free) or 1-805-965-0124, for Ada 1-800-789-9695; or,
  • In Europe, call +31 (0)33-4613363; or,
  • Send e-mail to support@ghs.com, or support-ada@ghs.com (USA) or to support-nl@ghs.com (Europe).
  • For licensing issues go to license.ghs.com.
  • For WEBEX meetings go to ghs.webex.com and select your meeting.
*Required

Tell us about yourself and how we can reach you:
Mr. Mrs. Ms. Miss 
*First Name
*Last Name
*Company
*Title
*Address
Address (cont'd)
*City *State
*Postal/ZIP Code *Country
*Business Phone
Fax
*Email
Please describe the situation that you would like us to help you with:

*Product:


*Host platform(s)?
Linux
Windows XP (SP2)
Windows XP
Windows 2000
Windows ME
Windows 98
Windows 95
Windows NT
SPARC/Solaris
SPARC/SunOS
PA-RISC/HP-UX
DEC Alpha/DEC UNIX
IBM RS6000/AIX
SGI/Irix
SPARC/SunOS
Other
If "Other", please specify:
*Target connections?
*Which language(s) will be used?
Ada 83
Ada 95
Assembly
C
C++
Embedded C++
FORTRAN
Java
Other
If "Other", please specify:

*Which target processor will be used?

If you specified "other" for any of the categories above, please specify all:

Please -briefly-describe your support request:


If this is related to an existing support incident(s), please list here:
 
Help us route your request:

*How would you classify the impact this has on your development effort:

5. CRITICAL. All users of the tools are completely unable to work because of this problem.
4. MAJOR IMPACT. Some users are completely unable to work because of the problem, and some are able to
         continue working.
3. MODERATE IMPACT. Productivity is impacted, but is still possible. Perhaps there is a difficult workaround,
         or the team can work on something different.
2. LOW IMPACT. Productivity is not significantly impacted. Perhaps there is a simple workaround.
1. FYI. There is no need for Green Hills Software to respond to this.

If "Other", please specify:


*What is your licensing status?
I've purchased a permanent license
I'm evaluating the tools
I'm a partner of Green Hills
I'm reporting this on behalf of a mutual customer
I don't know

If "Other", please specify:


    


 
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